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To support your claims reporting experience, please choose the appropriate option below. For more help and support, please contact your broker.
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Email
Please send an email directly to [email protected]Ìýor download and complete a new loss template

• Auto
• General Liability
• Marine
• Professional Liability
• Property
• Workers Compensation

Phone
First Notice of Loss:Ìý+1-888-347-3428Ìý(International calls useÌý314-513-1353)
Claim which has already been reported:Ìý+1-800-870-8857
Available 24 hours a day, 7 days a week

Fax
First Notice of Loss:Ìý+1-888-323-6450Ìý(International faxes use 314-513-1345)

Mail
ÐÇ¿Õ´«Ã½ Commercial
Attention: First Notice Of Loss Claims Unit
One Progress Point Parkway,Ìý2nd Floor
O'Fallon, MO 63368

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California Workers Compensation

There are many ways to find the information you need. You can:

• CA SB1159 and COVID-19 Information
  > Information regarding SB1159 andÌýCalifornia Workers Compensation Rebuttable Presumption
  >ÌýReporting Positive COVID-19 DiagnosisÌýper SB1159
• Locate a provider within the Ìý(MPN)
• Reach the contact for theÌýMedical Provider Network (MPN) by calling: +1-800-937-6824
• Speak to a Medical Access Assistant (MAA) by calling: +1-800-468-7181
• Obtain notifications regardingÌý

New York

• Direct Deposit Authorization Form for payment of benefits to New York claimants

All States: Workers Compensation

• Look up a preferred
• Complete thisÌýformÌýto nominate your provider to our recommended network.
• For workers’ compensation eBilling, please reach out to our partner, Jopari Solutions, by calling: +1-866-269-0554 or visiting theirÌý.

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Preventing Fraud

We have an anti-fraud policy designed to detect and prevent fraud. To report any suspected fraud activities, please contact our Special Investigations Unit atÌý[email protected]Ìýor +1-800-317-8781

LOSS RUN REQUESTS

Please send loss run requests to [email protected] and include policy number(s)

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PREMIUM AUDIT

[email protected]